Customer relationship management (CRM) software is a tool that helps businesses manage and track their interactions with customers. It can be used to store customer data, track sales and marketing activities, and provide customer service. CRM software can help businesses improve their customer relationships, increase sales, and provide better customer service.
CRM software has become increasingly important in recent years as businesses have realized the value of building strong customer relationships. In today’s competitive market, businesses need to be able to track and manage their customer interactions in order to stay ahead of the competition. CRM software can help businesses do this by providing them with a centralized view of all of their customer data.